FAQ
Frequently Asked Questions
Can't find the answer to your question? We are comitted to customer success. Contact us at support@reiskip.com, we'll get you on the right path.
- What’s better mailing or property address?
- For best results, you should use mailing address when skip tracing. However, REISkip will use the mailing address if you provide it, but if you don’t, we’ll use the property address.
- What information do I need to skip trace?
- Street Address, City, and State are the minimum required. We’ll find the owner name for you if you don’t have it... and even the zip code if you’re missing that. BUT… for you should provide first name, last name, street address, city, state, AND zip for the best results.
- Can REISkip skip trace without names?
- Yes. REISkip only needs Street Address, City, and State. We’ll find the owner for you, and even the zip code if you don’t have it. BUT… for you should provide first name, last name, street address, city, state, AND zip for the best results.
- Can REISkip skip trace LLC’s?
- No. No skip tracing company can reliably offer this. However, REISkip will run the skip trace against the property WITHOUT the LLC or company name. Why do we do this? So we can find someone associated with the property who can help you locate the property. Often that “someone” is the property owner or a tenant.
- How much does REISkip Cost?
- REISkip offers simple, competitive pricing. For a limited time, all skip traces are a flat $0.15 per skip. Check out our pricing page.
- Will I pay for the entire list or matches only?
- REISkip now only charges for matches. Read more about why we're the best skip tracing software in the industry on this blog post.
- If I submit the wrong list, can I get a refund?
- Sorry, but we can’t offer refunds if this happens. We’ll do our best to accommodate you in other ways, but we can’t take responsibility for this. Please take the time and make sure you’re uploading and skip tracing the correct list.
- How good is REISkip’s data?
- We were the first to offer bulk skip tracing to Real Estate Investors — you can ask GoDaddy and see when our site was created compared to all the others — so we know skip tracing, inside and out. With our new STT technology and agreements with the best data providers in the world, you can rest assured that the quality of the data we provide you is second to none.
- Is there a subscription or setup fee?
- Absolutely NOT. You only pay for lists you skip trace.
- How long will it take to receive my skip traced list?
- Minutes. Your list starts to update immediately with numbers. Depending on the size of your list, it may take at most a few minutes. If it takes longer, our support team is on top of it and will contact you to correct any problems or issues that may be keeping you from getting top notch results.
- Will you tell me which houses in my list are vacant?
- Yes.
- How long will my lists stay loaded in my account?
- Ideally forever, but if you haven’t used us for a while — we’ll purge lists that are more than 12 months old from the last time your skip traced a list with us.
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